Testimonials & Reviews

Craters & Freighters has over two decades of packaging, crating and shipping expertise.

"Tom and Joe, You have a very satisfied customer in Columbus Ohio! Thank you for the exceptional packing. The sculpture and painting look amazing!  Thank you so very much! Sincerely, Sharon Weiss and Roger Pettry"


Sent from my iPad


 

"The folks at Pittsburg Steelers' camp sent me the attached photo to acknowledge safe receipt of the Dick LeBeau bust. Thank you very much for your help in this matter."


"DB Shenker delivered huge crate with art in it today. SHIPMENT ARRIVED WITHOUT DAMAGE! Yeah! The pieces are gorgeous and I will hang them when we get home. THANK YOU!"


"Hi les,

I've been remiss in not getting back to you much sooner. the grandfather clock arrived safe and sound. the crate was practically a work of art. you guys did a fantastic job. thanks for everything."

Dan Uhl


Shipment to Kuwait...

Dear Mr. Poirier,

I received my shipment today.

I would like to thank you for your help and assistance , the packing is great and the items arrived in perfect condition.

Thank you again and best regards,
Nuha Alghanim


Dear Robert,

Just a note to thank you for your company's help in moving the pieces of furniture from Mother's apartment. They arrived and were in excellent condition. As you know I was especially concerned about the Tea Table. You sent me some pictures of antiques that you had moved and I was a little hesitant as your pictures were not what I had pictured antiques to look like. The ones that I wanted to move appeared to be a bit more valuable and delicate as they were 18th century American pieces. Just a comment from a customer who loved your work but was a bit fearful to begin with. Your Nashville counterpart was extremely nice and it was a VERY pleasant experience working with both of you. Indeed I would recommend you to anyone. Again thank-you very much.

Most sincerely,
Susie Mathews


Dear Robert,

I would like to take a moment and thank you and your team for the Professional Service in Crating and Shipping the RMS Andes model ship from Christies. Mr. Stewart, the new owner was very excited to see the model and I am very pleased with the packaging and great service you provided. This model will bring many enjoyable memories to the new owner. Thank you again.

Best Regards,
Zeshan Dadabhoy
Purchasing Agent


Robert,

Please disregard my voice message, as I thought GIKI committed a document error and of course immediately I was getting calls that only 128 kits had arrived, so finally a physical count was made and all kits are accounted for.

Have a good weekend and again thank you for the great service and I will definitely be using Craters and Freighters again in the future.

Best regards,
Nick Santana


Hi Robert,

Sako seems to have everything in order with the shipment to London and everything has been wonderful.

... I have to thank you again for such a great job and I will certainly be using Craters and Freighters again when the time comes. The crates worked beautifully.........

Thanks again,
Best regards,
Sue


Kevin,

IT IS HERE!!!!!!! Thank you so much for the great crate job, you are wonderful. Thanks and I will let everyone know what a great job your company does.

Thank you so much

Julie
Interzone
Wray, CO 80758


Hi Kevin

Just wanted to say thank you for all the work you put in to getting our artwork over to Spain. I have now received all of the crates.

I wouldn't hesitate to recommend you to any of my friends in the future.

Thanks again

Jane


Hi Robert, got the Phil Frost crate yesterday...what a monster of a crate huh? Great job all around, all is safe and sound and we are very pleased. Again great packing job and service, thank you very much for all your help...we are definitely fans of Craters & Freighters.

All the Best

Ben & Ron


Tom,

I just want to send you a note to compliment the guys who came to my facility today. Tony and Jose were courteous, professional and knowledgeable. They worked quickly and safely. It was a real pleasure working with them. I would recommend your company highly and I will use you in the future whenever the need arise.

Take care and thanks,

SiGNa Chemistry, Inc.


Hi,

Our paintings arrived in Nashville yesterday safe and sound. Thanks very much to all of you at craters and freighters.

Linda


Hi Kevin,

I'm sorry I didn't return your call. Its been pretty hectic around here.

Dubhe Carreno and I were extremely happy with the work you did for us. Everything arrived on time and in perfect condition. I'm not sure what we'll be doing at the end of the show. Dubhe might sell some work (hopefully) and she also may be keeping some in the gallery.

I'll be in touch.

Thanks so much for your careful attention to my work.

Best,
Elise


Good morning, Robert!

Thank you for a great job done!

Yes, the bureaucracy in Brazil can be a 'pain in the neck', but I'm glad it all worked out! Although I'm not sure if that happened in the US things would have been different (regarding the missing 'E')...

Thank you so much,

Elaine


"Hi Robert, I had forward your estimate to my employer, in case he did not inform you, the party purchasing our items opted to come to NJ and get them personally. They rented a U'haul. Thank you again for your help. If I know of anyone needing a freight company I will certainly refer them to you."

All the best,

Dawn


"We recieved quotes from a few companies And the reason we choose your company was the prompt and pleasant email we recieved from les horowitz.

When we mentioned to our client that we were using craters and freighters to ship her work she complimented us on our choice of shipper. Quote..good choice i used freighters and craters when i was in the antique business and found them extremely honest and reliable."

Ciara Gibbons- Blue Leaf Gallery


"Dear Kevin,

Just a quick email to say how great your guys were when unloading. Its such a relief they are all safe. Many thanks for all your help!"

Best

Paula


"Hi Les, Just wanted to follow-up with you after yesterday's pick-up! Hope everything made it back to you guys in one piece :)

I'm sending Theo in D.C. an email soon and was wondering if I could give him a time reference so he can prepare on his end for the shipment's arrival. I know we said that the shipment must arrive before the 15th, is that the best date to quote Theo?

Thanks again for all your help. I don't know if you can pass this along to the appropriate supervisor, but Bob (who picked up and wrapped the images) was so friendly and nice. He was a true professional, took excellent care of our images, and made everything feel so easy. He also took extra steps to point out any minor detailing on our images that might be problematic so we are extra appreciative of that.

Hope to hear from you soon Les and that your long weekend was exciting!"

Best,

Ivy


Dear Les:
 
My designer in Palm Beach just called and said that everything arrived in tact.  He said he had never seen such professional crating and packing.  Everything went very smoothly and the driver helped bring the art up to the apartment.   
 
It was truly a pleasure dealing with you and your company.  You were professional, efficient and very pleasant.  I was quite anxious about moving my art such a distance but your demeanor gave me confidence that all would be well.  And it was!
 
I found your company on Google!  Thank goodness for the internet and thank you for all you help.
 
Best regards,
Jean


"Dear Les,

Again we had a successful shipment to Florida. The pieces arrived yesterday afternoon and my designer sent me pictures last night. As before, he remarked on the professionalism of the crating.

Thank you so much for all your help. It is a delight speaking with you and I appreciate your promptness in making sure the delivery arrived before I do tomorrow.

I send you some sunshine from Florida. I just don’t know when it will arrive!"

Best regards,
Jean


Been meaning to send you a note.  Nice work -- one of the better crating jobs I have seen.

Will look forward to working with you next time I buy at auction in NYC.  

Jeff


"Hey guys,

Just wanted to inform you that shipment arrived and delivered to CNEE in Israel, The cargo in great shape and all is OK!!

Wanted to thank you for your wonderful work and understanding the sensitivity of this cargo.

Really appreciate that and thank you from the bottom of our heart!"

Best Regards,
Kerren


Hi Les,

Just wanted to let you know that your team of guys that handled our machine are FANTASTIC. We got the machine safely to the UN event yesterday and back here today in such an efficient and timely fashion.  I just wanted to thank you for helping us out with this and your guys did a fantastic job.  If possible, can you forward this on to Carl- who was just wonderful to work with!!

Thanks again!

Emily Ryan


"Yes, I did get a call from my customer yesterday after your guys picked up and they were very pleased with the handling and service – you’re boys did great!

She also asked that I check with her about the delivery before we picked up from your NJ facility.

So please do keep me posted."

Thanks!

Karen


"Les,

The speakers arrived at the Boise terminal over the weekend and I picked them up this morning.  You did an excellent packing job, to say the least.  Everything arrived in great condition.

I have them setup and playing now.

Thank you!"

Rick


"Hi Les,

Tony and Andrew just came over and picked up our track.  They are AMAZING!! You have a great team!  I forgot to mention, and I was hoping you could communicate, that the items in the yellow plastic crate do not necessarily need to stay in that container.  There is a lot of empty (wasted?) space there so if you need to repackage them to fit into the crate, please feel free to do so.

Please let me know if you have any questions.  Again, I am SO appreciative of your whole team's hard work!! Coming out in the middle of a snow storm and they were super friendly to boot!!"

Best wishes,
Hailey


"Hi Kevin -
 
The Baechler flower crates arrived yesterday and the plasters are in perfect condition!  Thanks for your help in getting these too us so quickly!"
 
Best,
 
Holly


"Hi Les!

Thank you again for the very quick response to my request for a rather comprehensive quote.   As much as I wanted that lovely piece, I am sorry to say that I lost out in the final seconds in a flurry of bids.  Not meant to be is guess – well, not this time anyway!  I am keeping your contact information on hand and will continue my search for my vintage cocktail cart.  You never know!

May I say.  It was a pleasure indeed working with you on the telephone today.  You are a tremendous representative for your organization.

Until next time."

Deborah Korpach


"Thank you sir and I can’t tell you how much you and your organization have contributed to our small community here in Helena, MT. We are the sole museum in the area and we serve thousands of children with educational classes as well as support regional and international artist. I appreciate that you were able to take my calls and expedite this shipment. Our accountant will get the paperwork to you shortly."


"Hi Robert:

I just wanted to take this opportunity to thank you for your most generous gift.  That is a nice touch in design/packaging and is truly appreciated by Walter and I.  If I don’t speak to you before Tuesday, have a great holiday and here’s to a prosperous 2014!"

Regards,

John D’Achino
Procurement and Logistics Manager


"Hello David,

Wanted to let you know that our crate was delivered yesterday before noon. I wanted to again thank you for all of your diligence and help in arranging and following through with this from start to finish. It is greatly appreciated."

Best regards,
David


"We appreciate our customers taking the time to write testimonials about their experience with our crating and shipping services.  A special thank you to our employee Les Horowitz for his commitment to Craters & Freighters’ service excellence and our brand!

Before calling Mr. Les Horowitz at Craters & Freighters NY-NJ to ship my chair, I had contacted several other Freighters and gotten their quotes.  After I spoke to Les a couple of times, I dismissed the others even though they kept calling and emailing me.  I felt they only wanted my money but did not care.  You sure did a great job training your staff."

- Greg with the Department of Ag & Applied Economics, University of Georgia

 

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